Contact plekk

We're here to help. plekk is a marketplace facilitating connections between hosts and drivers, so operational questions about a specific space are best coordinated directly with your host or guest. For platform or account support, reach out using the details below.

Support

  • Email: support@plekk.com

    We aim to respond within one business day. Include booking details if your question relates to an existing reservation.

  • Location: Halifax, Nova Scotia, Canada

    plekk is headquartered in Halifax and operates remotely across Canada.

  • Press & partnerships: partners@plekk.com

Before you reach out

  • Check the Help Center for answers to common questions.
  • Hosts and drivers should coordinate arrival instructions, access codes, and special considerations using plekk messaging.
  • plekk does not provide insurance, roadside assistance, or physical property management. All risks, including potential damage or theft, remain with the host and the driver.

Send us a message

Fill out the form below and we'll respond as soon as possible. For urgent issues, email us directly with "URGENT" in the subject line.

Submissions through this form are delivered to support@plekk.com. Please do not share sensitive financial information when contacting us.